Greetings,
Professional in Human Resources Consulting we have a seminar or workshop that your company needs. We prepare the same adapted to the needs and reality.
Communication and Service
Lose the fear of public speaking-Whether to 5 people or a large audience, learn the skills necessary to communicate effectively in speaking their message.
The image and visual identity, its colors, logo and typography are your corporate identity. Do you really communicate what you and your company?
Media Coaching-How to speak in front of the media is print, radio or TV. Prepare as not all reporters and journalists are the same and some will not let you speak. Creative Writing
"Some terms that help sell or communicate clearly.
How to communicate effectively via e-mail-See Internet Protocol, what is right and no. How to make effective presentations clearly communicate your message by Power Point.
Food Security Management Seminar-Training designed for food handlers. This training provides the necessary information on food safety.
Customer Service in Time of Cholera "Take your establishment of a" good service "to" excellent "through this specialized seminar on effective techniques on how to provide effective customer service. Monitoring
Leading Individuals
-learn that defines the behavior of individuals. Values, personality and other details.
Labor Law Update of the laws that every supervisor should know. Since discrimination, Sexual Harassment, licenses, among other benefits law.
Managing resistance to change and stress-Why people resist change, what are the signs and supervisors should do. Despidos.Que discipline processes and techniques we can use to modify the behavior and considerations and legal issues will be analyzed before a layoff.
Certifications Certification Driving Safety Management Systems (Professional Food Manager Certification Training)-Training designed for people in charge of establishments that sell food at retail. This training provides information about safe food handling to: Reduce the conditions and behaviors that encourage outbreaks of diseases transmitted through food. Protect the public and avoid legal liability to the company. Compliance with government regulations and state federal.8 hrs. (Includes exam) Certification
Responsible Service of Alcohol (TIPS ®) (Training for Intervention Procedures) training program dynamic, based on skills alcohol servers, designed to prevent intoxication, driving vehicles under the influence of alcohol and consumption of alcohol by minors. This program provides the participant the knowledge and confidence they need to identify potential problems related to alcohol use and intervene to prevent tragedies linked to the consumption of mismo.4 hrs. (Includes pre and post test). Certification
BaristasEntrenamiento
designed to teach participants the fundamentals and skills of manufacturing and preparation of coffee. The seminar includes:
Theory: From seed to cup
The perfect espresso machine
Practice Mill Set
Art
heating milk maintenance and cleaning.
Operations
GMP "It offers the participant an overview of the concept of" Good Manufacturing Practices (GMP's) to enable them to identify areas of opportunity within the company, while will provide guidelines and tools for the implementation of basic solutions.
Contamination in Food Handling "It offers the participant a general guidance on the details, principles, initiatives and procedures to take into account in cases of contamination of a product (food) during handling, processing or storage. Information will be presented in five (5) steps in a format called "road map" that may be applicable to the solution of the basic cases of product contamination within the company. Quality Control
"It provides the participants with information, knowledge and general guidelines that will enable Quality Control conceptualize as an intrinsic part of their work. Provide basic guidelines for developing an internal quality control. The seminar is defined by three (3) main topics: I.
- Definition and scope of the concept
II .- Impact Areas Quality Control
III .- Guidelines for the implementation of a Quality Control Program
Hotels & Restaurants
Mystery Diner Plus-This program focuses on evaluating the service provided by a food and beverage establishment, the drafting of a report objectively reflect the results of the evaluation and the preparation of an ACTION PLAN that will provide the establishment with the necessary tools to address deficiencies in the service cycle.
Incentive Program for Food & Beverage Servers-program created to provide specific tools to establish incentives for employees of food and beverages for the purpose that they increase their sales and receive additional compensation for their efforts.
Customer Loyalty Program-program developed for the facility will provide customers different options to follow up on repeat customers.
Green Restaurants Program-First and only seminar in Puerto Rico, led to the food and beverage industry. This seminar provides the basic tools to start with simple but effective steps that will help the establishment to implement energy conservation practices. Management Seminar
Carriers Food Security-Training designed for suppliers and companies that distribute food. The seminar includes topics such as:
- Personal Hygiene
-time control and temperature
-spread pollution prevention
-cleaning and disinfection practices
Service in Room 101-Service Participants learn how to work the room properly the duty cycle of food and beverages served in the habitación.A through this seminar the participants:
-learn techniques room service and how to provide courteous service, efficiently and promptly.
-How to take orders accurately and use suggestive selling techniques effectively.
-How begin the cycle of room service, track and how to end.
Suggested Service & Sale of Food and Beverage Servers-Increase sales of its establishment through this seminar that will teach participants to:
-how to serve customers food and beverages.
-Develop sales skills for food and beverages.
-How to increase the average check and the ability to increase their tips.
-The right way to sell vs. the wrong way to take orders.
Product Knowledge & Matching Food and Drink-Drive sales and significantly improve customer service providing participants through this workshop gives them the tools needed to: "Develop a booklet on the menu, know the dishes and drinks offered, their ingredients and how confeccionan.-Develop a matching food and beverages to help the used to design a custom menu for your customers.
quality of life through education
Executive Coaching, Skills Development, Performance Improvement
-Achieving Results
-Strengthening Teamwork-LiderazgoCoaching
-For Corporate or Company overall organization
-Mission, Values \u200b\u200band Culture of Enterprise Computer-Coaching
-Coaching Business Coaching for Entrepreneurs "For business owners, entrepreneurs and their teams
Time-Management-Communication-Productivity
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-Market share Customer satisfaction
Coaching Health-To achieve healthy lifestyles
Personal Life Coaching-Coaching-Coaching
skills every day
-Purpose, vision, objectives
-support changes during phases of Directors
Coach "Experience
Human Capital workshop-project whose main objective is the implementation of an e development plan focused coaching to create a more positive work culture in which executives become inspirational leaders where work is synonymous with enjoyment.
"is the best version of you" Conference aimed at self-help and motivation.
"my word" conference aimed at communicating effectively with added value.
"Put your monster to work" conference aimed at identifying and exploring your fears and limiting beliefs both personally and professionally.
All services, coaching workshops and seminars are offered by: Sara Shepherd MD. CCC. Coach Coach President of ECO-Master Master Degree of TISOC (International School of Coaching). Graduate School of Medicine, Pamplona, \u200b\u200bSpain. Renowned Actress, writer, speaker, consultant and projection screen.
* dynamic design workshops and conferences and specialist training in order to align our clients
Prof. Elsie Y. Jiménez Galarza, MBA DBAC
HumanosCel Resource Consulting. 787. 909.0873
http://recursoshumanospr.blogspot.com
